Undoing Complexity...

Sharing some insights on common hurdles in the Intelligent Document Processing (IDP) journey. A question we often encounter in sales calls and demos is whether 100% accuracy in IDP is achievable. The truth is, accuracy depends on numerous factors: document quality, training data sampling that represents all variations, the right pre-processing techniques, model architectures, and many other factors. When documents are of poor quality—unreadable or damaged—the output will inevitably suffer. Hence, expecting flawless accuracy is a myth. Instead, striving for the highest possible accuracy that yields the best results is the typical objective set in such scenarios.

Organizations must define clear objectives for their document automation journey, such as the level of efficiency improvement they are seeking, targeted error reduction, effort reduction, productivity gains, or increased throughput volumes. Set these objectives clearly at the start of your document automation journey.

Choosing the wrong solution is another pitfall. While some vendors offer specialized solutions for standard documents like invoices or purchase orders, these may not suit unique needs. A one-size-fits-all approach doesn’t work for diverse documents and formats. We recognize this and help organizations find custom solutions tailored to their specific needs. Our platform offers pre-built models adaptable for various document types, which we further customize with customer-specific requirements to ensure high quality and precision.

Let’s redefine what success looks like in IDP by setting realistic goals and customizing solutions to meet unique organizational demands.